Online warranty and assitance

Fill out the below form to activate the warranty of your bike. By sending us your information, you'll receive an email attesting the start of your warranty.
You will also receive news about the Alpina group and its product.
To avail warranty claims you’ll be required to prove the fiscal receipt of purchase.
Fields marked with * are required

Name *

Surname *

E-mail *

Model *

Frame *

Receipt Number *

Date of purchase *


Privacy Policy

We inform you that, in accordance with law 196/2003, personal or common details which you may provide by filling in this form, already acquired or to be acquired during the relationship and as part of our operations, will be processed even with the help of electronic and/or automated means, in compliance with the aforementioned law and the privacy obligations for:

a) Purposes strictly related to the provision of the required services, so related to managing the relationship with you and purposes connected to legal obligations, to regulations and legislation, as well as provisions issued by supervisory and control authorities.

b) Purposes for which consent must be specifically expressed, such as commercial, promotional and marketing purposes via telephone communication or post and also with the aid of automated communication systems, text messages, e-mail, fax; for the organization of events, conferences and seminars; for surveying the degree of satisfaction by means of personal or telephonic interviews, disclosure or forwarding of on-line questionnaires and otherwise; in anonymous form for publications, for the preparation of studies, statistics, market or scientific research.

The personal and common details may be disclosed to external parties in quality of "principal" or "responsible" of data processing, or in some cases to parties who operate completely independently as separate "owners" of the treatment, provided that these parties will adopt these criteria of safety and protection of data in line with the current regulations, for the same purposes and the same limits for which they were collected by Alpina s.a.s..

The processed data will not be disclosed in any case, with the exception of those that the party voluntarily makes available in any common areas of the Site publicly accessible. Alpina s.a.s. invites the parties concerned not to provide their personal details in the common areas of the publicly accessible Site and reserves the right to delete such data or make it anonymous in the case of sensitive data as defined in Article 4 paragraph 1, letter d ) of the Privacy Code.

Finally, the data can be communicated and/or disclosed by virtue of provisions, laws or regulations. You may at any time request to know the origin of said data, the updating, correction, integration and, in extreme cases, cancellation or blocking as well as exercise all rights under Art. 7 of Legislative Decree no. 196/2003 regarding the owner of treatment. To enforce such rights, the party concerned may send an e-mail to The owner of the data treatment is Alpina s.a.s. through the legal representative.

Privacy Policy- Acceptance
As regards personal and common data to be processed, in relation to the above privacy policy, by selecting "accept" below, I declare that I have taken note of the manner in which the data will be processed, and I give my consent to, including the communication of the processing object data for the purposes referred to in sub a). I am also aware that without such authorization Alpina will not be able to provide the requested services.

By selecting "accept" below, I express my consent to the treatment, including the communication of personal and common data to be processed for the purposes referred to in sub b) in the manner provided in the policy.
Accept Do not accept

Heaven on earth does not exist, but who goes on a bike will get there
Mauro Parrini

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  Having read the information ex art. 13, GDPR, I give my consent for the dissemination of my data*

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